"Excellent customer service!"
"Great experience overall. The workers were very helpful and really went above and beyond to provide me with quality service. Will definitely be back! "
"Always a joy to walk into cycle gear. "
"Short supply of popular sizes"
"Great service, the gentlemen who helped me was very attentive. Went above and beyond to make sure I left the store with everything that I needed!! Thumbs up, deffinately coming back!!"
"Great customer service. Made it easy to get the right stuff."
"Store staff were very knowledgeable about the products in the store. I had wrong helmet size, and they were able to measure me for one that was comfortable. "
"I went to check out a helmet and they didn’t have what I was looking for, I than told the sales rep I was new to motorcycling and need help choosing a helmet. She took my measurement, from there she knew what price range I was trying to stay in and started from there, explained how the helmet should feel and where I shouldn’t feel any pressure.... all in all they were very helpful and gave me information on choosing a helmet for the future. "
"I had to exchange gear I purchased over a year ago for smaller size. No issues at all. Love Cycle Gear. "
"I never really was serious about riding gear until recently. I decided to stop by Cycle Gear just because it was one of the few one-stop shops for my motorcycle gear needs. I was helped by Jonathan who was extremely polite and courteous. Over the span of 3 trips, he was really helpful in terms of explaining what to look for when it came to fit and comfort. In addition, he was quick to recognize that I had my mind set on multiple items and was great about giving input without trying to force other items on me. His recommendations felt more for my overall safety and well being as opposed to an attempt to up-sell.
As for the selection, the store houses quite a large variety of popular items from riding gear to maintenance items and even tires. On top of that, whatever was not in stock, Jonathan was quick to make sure he could special order every single item I requested before any payment was made. I must add that the prices at Cycle gear are extremely competitive with even online retailers and thus make it extremely attractive as a brick and mortar store. The turn around time was quick, and everything came in exactly as ordered. The entire experience was very pleasant and has made me a loyal customer. I am completely fine making the half hour drive to this location just to continue doing business with Cycle Gear. "
"When I go in to purchase something, I expect that the sales team speaks to me. Unfortunately, it seems they only wanted to talk to my boyfriend even though I was the customer. Women are riders as well and we need gear like anyone else. "
"Always have a good experience. Very helpful and nice staff"
"I had called ahead to check stock on Dec 15. Item was in stock and it was held for me at the checkout. I came in, it was there as promised. I received my discount and made my purchase. The service was fast and friendly. The Salesperson offered the opportunity to purchase extra merchandise that was on special. It was a perfect transaction. "
"She was really helpful!!!!!!"
"I feel comfortable with the sales staff. They are knowledgeable and friendly."